The Primary Processing Unit (PPU), Manager, Manufacturing Operations is responsible for efficient capacity utilization of site resources to meet customer demand. They will partner with support functions to deliver on customer demands. This leader is accountable for the management of client projects at the site and for delivery of results within project scope, agreed timelines, contract requirements, revenue targets, as well as compliance and regulatory requirements. The Manager, Manufacturing Operations is responsible for profit and loss within their PPU and will deliver on revenue. This role will also drive individual and team development to ensure a prepared and empowered workforce to become the provider of choice for the industry.

Essential Functions and Responsibilities

• Meet client process demands through planning, scheduling, manufacture and delivery of clinical cell therapy products according to established procedures, regulations and contract
• Ensures manufacturing documentation is closed out in a timely manner in accordance with applicable regulations and per contract.
• Ensures capacity availability of resources (room/equipment/staff) to perform clinical manufacture for clients per contract.
• Ensures process hours are charged – tracked to meet contract and revenue targets
• Accountable for maintaining a mechanism to work with clients to troubleshoot problems, suggests improvements and determines & advocates for value-add projects.
• Assures manufacturing space is kept in a clean, validated state in compliance with company procedures, GMP and applicable regulations
• Ensures on the job training program and resources for new associate (proficiency) training and cross training of existing staff.
• Ensures a safe work environment for employees
• Ensures department staff compliance with corporate and site-specific HR policies, safety and business policies and practice
• Approves job specific curriculum for the training and professional development of department staff.
• Holds regular staff and 1:1 meetings to emphasize corporate culture, maintain morale, and provides a forum for staff development and discussion.
• Responsible for the profit and loss for the PPU
• Deliver on revenue
• Assures compliance with budget
• Liaison with support groups – supply chain, training, quality systems, and business development
• Partners with clients along with Project Management and team leadership; drives the account management and liaison with the clients
• Sets team expectations and goals and delivers the business direction for the PPU
• Sets KPIs & ROIs targets and assures PPU metrics are maintained and tracked monthly.
• Coordinates with PPU leadership and team meetings and determines PPU strategy development
• Accountable for driving the spirit of continuous improvement
• Collaborates with Business Development to ensure compliance and contract requirements

Qualifications

• Bachelor’s degree (ie Biology, Biotechnology, Bioengineering, Chemical Engineering).
• 5-7 years of cGMP environment, aseptic processing, mammalian cell culture, cell processing, cryopreservation experience.
• 5-7 years of leadership experience or equivalent combination of experience.