Job Description 

Lead Application Support Engineer role will be responsible for Level 3 technical support and development of applications within the IT Solutions Delivery department for the Repository and Derivatives Services (RDS) area. As part of Level 3 application support team contribute into project initiatives for APAC, EMEA or US regions for our Global Trade Repository (GTR) and Securities Financing Transaction Regulation (SFTR) systems Highly technical position with an emphasis on providing expert consultative services to development teams. Contribute to technology-specific best practices & standards; contribute to success criteria from design through deployment, including, reliability, cost-effectiveness, performance, data integrity, maintainability, reuse, extensibility, usability and scalability; contribute expertise on significant application components, vendor products, program languages, databases, and operating systems; execute on the plan by building components, testing, configuring, tuning, and deploying solutions.

Qualifications

• Partner with development teams to provide input during the design and development phases of the SDLC
• Identify and implement efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
• Comply with Change Management procedures, to facilitate pre-production/production deployment plans including any vendor software upgrades
• Collaborate during Root Cause Analysis with any follow-ups that would require application changes to prevent an issue from reoccurring
• Provide application coverage for alerts in a timely fashion with business impact analysis
• Review and keep live documentation up to date to provide our support colleagues with the most up-to-date documentation
• Facilitate information for any ongoing audits
• Review, understand and understand Business Continuity plans
• Translate business requirements into software solutions
• Participate in thorough code reviews with a goal of illustrating quality engineering practices and to produce the highest quality code possible

Requirements

• Bachelor’s Degree in Business Administration or Bachelor of Science
• 6+ years’ experience in application development and system analysis
• Strong SQL/PLSQL Developer Skills (ORACLE): Execution plans, understanding indices, partitions, parallel execution and strong debugging skills
• Very strong Python foundation: web frameworks, event-driven programing and proficient in debugging techniques
• Experience in developing and using AWS cloud stack (S3, SQS, Redshift, etc.) is a big plus
• Experience with and understanding Data Warehouse implementations for Business Reporting (Snowflake) is a big plus
• Knowledge of Java/ JEE and coding best practices.
• Working coding skills in Web Services, Spring, Soap/Rest APIs, and Java Script Frameworks for modern web applications.
• Comfortable in operating in a Unix environment and has experience with shell scripting (bash, ksh, sh, etc.)
• Understanding DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, Build Automation and Test Driven Development (TDD) and tools like Jenkins, CloudBees, Git Repositories, etc.
• Understanding the need for Code Coverage and Code Quality.
• Experience in Agile Scrum methodology

MUST HAVE:

6+ years’ experience in application development and system analysis

Strong SQL/PLSQL Developer Skills (ORACLE)

Very strong Python foundation

NICE TO HAVE:

Comfortable in operating in a Unix environment and has experience with shell scripting (bash, ksh, sh, etc.)

Working in the Financial Industry

AWS

ADDITIONAL INFORMATION:

Pay and Benefits:

Competitive compensation, including base pay and annual incentive

Comprehensive health and life insurance and well-being benefits, based on location