Job Description:

• Being a member of the Middleware Plat & Found Area Team, the Lead Systems Engineer will be providing centralized Middleware Infrastructure support for  business applications.
• Middleware team delivers infrastructure capabilities that emphasize the collaboration between development and infrastructure to meet business needs. This is done by providing technology services that are highly available, cost-effective, and risk appropriate.
• The Lead Systems Engineer will work as a member of The Web-Middleware Engineering Team in The Configuration, Maintenance, And Support of various Middleware Technologies.

Responsibilities:

• IBM BPM 8.6/BAW 19.0.0.3/BAW 20.0.2 Business Automation Workflow Administration.
• HCL WebSphere Portal 8.5/9.x Administration.
• Troubleshooting IBM BPM /WebSphere Portal Issues and with IBM/HCL using PMR.
• IBM BPM / HCL WebSphere Portal Installation, Configuration, Support and Troubleshooting
• Knowledge of Process Center, Process Server, Process Designer, Web based Process designer
• Production Support Skills for the IBM BPM / BAW / HCL Portal Environment.
• BPM/WebSphere/WebSphere Portal security, access and roles setup and configuration
• WebSphere Application Server Administration & working knowledge of Linux.
• Knowledge of webserver integration with IBM BPM / HCL Portal
• Installation and configuration of BPM (Standard) Servers and Web Server
• Load Balancing, High Availability, and Disaster recovery plans and configurations
• Environment Integrations with other interfaces and 3rd party applications
• New Environment setup, configuration, version upgrades
• Knowledge of BPM application deployment process in Dev, QA, PROD environments
• Experience in Portlet deployment, configuration and troubleshooting
• Use of monitoring tools and other 3rd party tools to maintain system health and uptime
• Performance analysis, tuning, and optimization.
• BPM / WebSphere Portal customization and custom xml configurations
• Install/Update/coordinate patches for Security vulnerabilities and bug fixes
• Knowledge of industry best practices for IBM BPM / BAW, HCL WPS
• Provide support to the various middleware technologies managed by the team with primary focus on IBM WebSphere Business Process Manager, HCL WebSphere Portal and WebSphere Application Server ND.
• Will be responsible for Identify and implement efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
• Ability to work as a team, and independently as well with minimal supervision.

Qualifications:

• 3-4 years’ experience in supporting real time production environments.
• Extensive debugging skills and troubleshooting experience
• General knowledge of industry principles and familiarity with modern technologies like Amazon cloud, Unix/Linux, virtualization, etc. is good to have but not a requirement
• Should have Excellent communication and customer service skills
• Bachelor’s degree in Computer Engineering/Science Degree or related field