This role is contract to hire with Hybrid work option.

JOB SUMMARY

The Enterprise Learning Design and Delivery Chapter specializes in the analysis, design, development, and implementation and evaluation of functional and technical skill development aligned to each business line. We strategically focus on building capabilities needed to achieve the businesses strategic goals with an eye toward building future skills needed for business evolution and growth.

What You’ll Do

• Develop and manage standardized OD processes or protocols that comply with broader HR and organizational policy.
• Leverage instructional design skills to analyze needs, design, develop and deploy both formal and informal development solutions, and evaluate program effectiveness.
• Mitigate risk by following established procedures, spotting key errors and demonstrating strong ethical behavior
• Administer learning management system (LMS) and/or HRIS including activities such as testing, building courses and/ or job aides, creating invites, maintaining up-to-date data, and reporting.
• Create and deliver timely communications for OD processes, programs, meetings or events through selected channels (e.g. email, DTCC Exchange, Oracle HCM system, job aids, intranet, or in-person materials).
• Assemble, review and produce reports in response to regulatory inquiries, audit action items, and client requests.
• Coordinate with vendor partners and ensure product/service delivery maintains the appropriate quality standards; work to resolve any escalated issues timely.
• Prioritize and switch tasks as directed to effectively address items of the highest importance first; escalating issues in a timely manner.
• Manage multiple assignments simultaneously, delivering consistently high quality solutions on time.
• Develop project plans, define timeframe, and prioritize tasks to achieve project milestones and deliver intended objective
• Proactively serve as an internal consultant on OD processes, programs, and initiatives related to organizational development to engage and support stakeholders’ business strategies, within area(s) of expertise.

Sound Like You?

• Education: Bachelor’s degree preferred with Masters or equivalent experience
• Equivalent Experience: Minimum of 4 years of related experience
• Knowledge of adult learning theories and instructional design methodology
• Experience in learning Adobe Captivate
• Experience using a Learning Management System.
• Ability to manage larger projects, multiple projects simultaneously, or a program consisting of similar projects which may span over a longer period of time; projects may span multiple clients within a business unit.
• Experience using HR technologies in support of OD chapter and squad solutions within and across business lines.